Frequently asked questions
The egg doesn’t hatch or the pet doesn’t show up
The egg hatches as soon as the extension reaches the server; if you’re offline, it retries every 2 minutes. The pet appears on web pages (http/https) — Chrome doesn’t allow extensions on internal pages (
chrome://), the new tab page or the Chrome Web Store. It also hides in full screen and on sites you marked “Hide here”. If you just installed it, reload the open page.How do I make my pet quieter?
Click it and choose Quiet 1h. In the extension panel, under Settings, set Chattiness → Reminders only, adjust quiet hours or turn off speech bubbles. Calendar reminders keep working.
How do I connect my calendar?
Open the Calendar tab in the extension panel. For Google Calendar, click Connect. For Outlook, Apple iCloud, Proton and others, paste the calendar’s ICS/webcal link (look for “publish calendar” or “secret iCal address”). You can also just tell your pet: “remind me to pay the bill tomorrow at 10am”.
I didn’t get a reminder
Reminders show up while you’re using the computer. If the active tab isn’t a web page, the alert arrives as a system notification — make sure Chrome notifications are allowed in your operating system settings. Habit reminders don’t appear during quiet hours, focus or quiet mode.
How do I change the language?
Go to Settings → Language. Your pet speaks English, Portuguese, Spanish, French and Russian; in automatic mode it follows your browser language.
I switched computers. Do I lose my pet?
Not if you bring its code: in Settings → Take my pet to another computer, generate the code and paste it into the extension on the other computer. Without the code, a new pet hatches. Keep the code secret.
What is the poster my pet sometimes holds?
Announcements and news from Rito, the same for every user. Close it with ✕ whenever you like; it waits a while before showing up again.
My pet’s voice doesn’t work
Turn on Speak out loud in Settings and use the Test button. The voice comes from your system; if there’s no voice installed for the chosen language, add one in your Windows, macOS or Linux speech settings.
How do I delete my data?
Calendar, notes, diary and memory stay in your browser and are deleted when you remove the extension. To delete your pet’s data on our server, use Settings → Delete my data from the server in the extension panel — it’s immediate. See the Privacy Policy.